Our team of dedicated professionals have hands on interaction with each and every client ensuring complete customer satisfaction from initial meetings, to proposal development and on-going customer service:

Management

Colin Foster
Vice President of Sales and Marketing

Colin is responsible for directing sales and marketing efforts and works closely with all Account and Project Managers, not only on setting sales quotas, but also on training and development to ensure continued customer satisfaction. He works closely with the General Manager to oversee internal operations, vendor relations, pricing and financial management.

Colin brings more than 12 years of experience in the interactive video, security and surveillance industries. His vision and expertise helped drive the company to apply our expertise in interactive video technology to the security industry to offer clients truly preventative security solutions. He is a frequent speaker for management conferences and business training seminars throughout the Northeast. Colin can be reached at (212) 400-6005 ext. 204 or via email at cfoster@virtualservice.net.

Cristine Morettin
General Manager

Cristine is responsible for managing the internal operations of the business and is the primary contact for all legal, financial, marketing and administrative issues.

Cristine brings over 15 years of strategic marketing and business development experience to the company. She is a graduate of Southern Methodist University in Dallas, Texas and joined the company in 2003. She served as a Marketing Director at Time Inc. and Sports Illustrated, divisions of Time Warner. Prior to that, she worked as an Account Director on various technology and telecommunications accounts at Bronner Slosberg Humphrey (now Digitas), a direct/relationship marketing agency, as well as various previous positions in marketing and business development in publishing and technology.Please contact Cristine at (212) 400-6005 ext. 201 or via email at cmorettin@virtualservice.net for all contractual issues, billing questions and service renewal concerns.

Sales, Customer Service & Project Management

Ralph Stein
Director of Business Development

Ralph is responsible for developing and maintaining relationships with clients and prospects in the New York Tri-State Area and serves as a vital source of product and industry information for his clients. He is responsible for generating sales of integrated security solutions and related products and services to clients. He works closely with customers, product development and installation teams and our Project Managers to ensure that all projects are seamless from start to finish.

Ralph has extensive sales experience in the security industry. He began his career in the security industry in 1995 selling burglar alarm and card access security systems to many of New York City's highest-risk accounts, including diamond dealers, jewelry stores and fine art galleries and other luxury establishments. As native of New Yorker, Ralph has a thorough understanding of the needs of New York building owners, managers and developers. Ralph is a graduate of Boston University with a major in Psychology and a minor in Business Administration.

Please contact Ralph at (212) 400-6005 ext. 206 or via email at rstein@virtualservice.net for sales inquiries.

Engineering and Technical Support

Christian Decker
Senior Project Engineer

Christian serves as the primary contact responsible for coordinating all specification, installation, servicing and maintenance of client projects. He is a trained engineer and a licensed professional in installing and servicing all varieties of security and audio visual equipment.

Christian has a degree in Mechanical Engineering from Bucknell University in Lewisburg, PA and joined Future Communications in 2004 after gaining experience as a technician for Bucknell’s Information Services and Resources department and as a site inspector at a civil engineering firm. His engineering and technical background allows the company to stay at the forefront of technology by integrating new products to create unique solutions for our customers.

Please contact Christian at (212) 400-6005 ext. 205 or via email at cdecker@virtualservice.net for technical support or questions regarding installations.

Charlie Bodt
Installation Manager

Charlie manages the field staff of installers and technicians who install, service and maintain the state-of-the-art systems delivered to our customers. His team of experts has decades of collective experience in installing and servicing all varieties of security and audio visual equipment. Charlie is a seasoned security system installer with over 20 years of experience in the security and technology industries. He has managed the installations of hundreds of projects and ensures that each project installation not only meets the customer's needs, but also is in compliance with state requirements.

Please contact Charlie at (212) 400-6005 ext. 207 or via email at cbodt@virtualservice.net for technical support or questions regarding installations.

Mario DeLeon
Senior Technician/Programmer

Please contact Mario via email at mdeleon@virtualservice.net for technical issues.


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