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"I'm happy our building is connected to your modern and reliable service which is not limited to granting access, but also offers security and a human presence and, in turn, peace of mind."
| CONTACT INFORMATION |
Address:
104 W 40 St., 2nd Floor
New York, NY 10018
Telephone:
(212) 400-6000
E-mail:
info@virtualdoorman.com
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"Virtual Service has provided security for our building in the form of CCTV cameras, card access and Virtual Doorman® since it was built. They remain responsive to our needs and are efficient. Virtual Doorman® is able to communicate with delivery personnel - even when language is an issue at times - and guide them through our lobby into our secured package room to successfully make deliveries. This is a great help to those of us in the building who work long hours."
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"As the Superintendent of 8 Union Square South, I spend my days making sure my tenants are happy. Virtual Service continues to make my job easier since the day I started here. Whenever, and I mean whenever, I ask them to come here for any type of service, I rest assured knowing they will be here the next morning, if not the same day."
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"...your Virtual Doorman® service has been a huge help in my daily life. Virtual Doorman has been invaluable in handling my many weekly deliveries for me. I appreciate the safety factor."
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"I manage 45 buildings in NYC...with 30 years of experience in property management, the most important thing is to get off on the right foot with tenants - their priority is getting settled in their new home, which means receiving deliveries, while maintaining a secure environment. Virtual Service took charge from the first day - trained us on the system, making sure to answer all of our questions. We highly recommend Virtual Service."
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"I would like to recommend Virtual Service and their Virtual Doorman®, which we had retrofitted into our building, which was not the easiest of tasks....In short, Virtual Service has gone over and above to provide us with superior service and then gone a bit further whenever possible. We highly recommend them and look forward to continued service from them in the future."
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"The features of the Virtual Doorman® weighed heavily when I was deciding to forgo the traditional doorman and move from the "comfy" and amenity-laden Upper East Side. I quickly discovered the benefits of your service. Exactly one week after I moved in, I locked myself out - but before I totally lost my wits I remembered the Virtual Doorman®. never lost her calm and assured me that she would not let me out of either her camera view or earshot until I was back in my apartment. I am absolutely loving my new home and the Virtual Doorman is at the top of the list of reasons why I feel so comfortable there."
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"I have been using the Virtual Doorman® service frequently to let guests into the building and to receive packages...I have been pleased with the service level. I'm happy that your firm has conscientious people looking after my interests."
[VIEW FULL PDF]
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"Virtual Service® has provided and maintained Virtual Doorman® in four of our buildings and has been extremely responsive to both our tenants' needs, as well as ours, and have often come up with out-of-the-box solutions to problems caused by other subcontractors... In short, it's the little things that Virtual Service® does that make them a great company."
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"Virtual Service® has provided and maintained Virtual Doorman® in four of our buildings and has been extremely responsive to both our tenants' needs, as well as ours, and have often come up with out-of-the-box solutions to problems caused by other subcontractors. They have become our "eyes and ears" and often advise us if they see a problem arising, so we can nip it in the bud. They also take on the day-to-day vendors that would ordinarily require us to physically come to the building to grant access on a regular basis... In short, it's the little things that Virtual Service does that make them a great company."
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"I'm happy our building is connected to your modern and reliable service which is not limited to granting access, but also offers security and a human presence and, in turn, peace of mind."
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"We manage over 150 buildings in the NYC area... Virtual Service® and their teamwork makes both my tenants' lives and my job that much easier... On all counts: quality of service, response time, personnel, system design, quality of equipment and quality of installation, Virtual Service® ranks superior."
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