Products
Welcome Station V2
The new system provides more robust features and offers a lower cost alternative with a faster installation timeline so buildings can get Virtual Doorman installed and activated within days.
- Manufactured specifically for Virtual Doorman by Akuvox. Comes with our proprietary firmware pre-installed.
- Sleek modern design – 8” LCD touchscreen
- Allows calls to up to 3 phone numbers
- Remote updates
- Save money on your phone bills. Does not require dedicated phone lines like traditional intercoms
- More user-friendly interface.
- Dual High-res Cameras with HDR
- High-quality audio
- Rugged Vandal-resistant design. IK10 rated
- Available in flush, surface, or rain hood mounts.
- Starlight camera for improved visibility in low light
Discover how our remote doorman services work.
The new Virtual Doorman Welcome app
The new Virtual Doorman app has all the features our residents love with a new look. Packed with performance enhancements for better speed and reliability.
- Manage your packages and get notified of deliveries
- Add approved guests and vendors for Virtual Doorman to allow access while you are away
Grant access and see who is at the door of your building - The ability to view building cameras
- The ability to unlock doors and even control elevators remotely
- Never get locked out of your building
- 24/7 Customer/resident support
- Submit maintenance requests directly through the app
- Order key fobs
- View guest and delivery logs
Unlock your door however you prefer — with your phone, fingerprint, PIN, fob, or key — so every arrival feels effortless.
The Welcome Home Lock supports:
- Mobile App Access (remote lock/unlock)
- Bluetooth (smartphone proximity access)
- Wi-Fi (remote access & management)
- Fingerprint Recognition
- PIN Code (touchpad electronic deadbolt)
- Access Fob / Card
- Physical Key (backup access)
Redundancy meets convenience — so you’re never locked out and always in control.
Powered by the Welcome App, our lock gives you complete control from anywhere.
App Capabilities
- Lock and unlock doors remotely
- Manage access anytime, anywhere
- Control multiple locks from a single account
- Rename and organize locks within the app
- Secure user authentication via phone number or email verification
- Grant and manage access for residents, staff, or vendors
One app. Total building control.
Security is at the core of everything we do.
- High-security digital locking mechanism
- Encrypted communication between lock and mobile app
- Multiple authentication methods for layered protection
- Designed by industry leaders in remote access technology
Modern protection — engineered for real-world, high-frequency use.
The Welcome Home Lock is ideal for:
- Multifamily residential buildings
- Condominiums and apartments
- Mixed-use properties
- Commercial buildings
- Properties utilizing Virtual Doorman remote access systems
Durable construction and a sleek, contemporary exterior make it perfect for high-traffic environments.
For detailed product specifications, installation guides and documentation:
- Technical Data Sheet (PDF TBD)
- Door Installation Templates (PDF TBD)
- Installation & Activation Guide (PDF TBD)
The Virtual Doorman Welcome Home Smart Lock combines cutting-edge technology with the reliability property managers expect and residents appreciate.
Smarter access starts here.
The first and most efficient “Anti piggy-backing” technology available.
- Quickly notify Virtual Doorman or building management of incidents that need to be addressed.
- Quick action icons for common issues like piggy-backers, packages left out, vandalism, or suspicious persons at your building.
- Virtual Doorman’s highly trained operators receive alerts and respond to issues within seconds.
- Give your residents peace of mind knowing Virtual Doorman is always there to address unwanted behavior at your building.
See something concerning on your building’s cameras? Quickly send a snapshot and description right from your phone.
Package Defender + Door Guards
Crime rates, break-ins, and package thefts are at an all time high. Don’t let your buildings be a victim.
Door Guard
HOW IT WORKS
- Detects: Door Guard detects if your doors have been forced open or breached without a valid key card/fob scan or if your main entrance door has been left ajar for a designated period of time. Example: movers have propped open a door for an extended period while moving furniture.
- Notifies: Our operators are alerted if the door has been forced or left ajar.
Engages and enforces: Operators can monitor and track perpetrators via building cameras, issue commands through 2-way audio speaker modules and alert authorities.
Package Defender
HOW IT WORKS
- Detects: Our Virtual Doorman/Virtual Guards system uses video analytics to detect if a perpetrator spends too much time inside your package room.
- Notifies: System notifies our operators at the Central Station.
Engages and enforces: Our highly trained operators then have the ability to trigger a loud audible alarm inside your package closet to warn the suspect that they have been detected, and the authorities have been notified and are on the way.
Virtual Guards
Corporate security solutions for residential, corporate, retail, healthcare or educational buildings.
Monitoring Excellence & Custom Tailored Service
State-of-the-art monitoring center features the latest technology, constant monitoring, and expertly trained staff who are equipped to handle all types of security requirements.
Event-driven Video Surveillance
Video analytic software to constantly monitor your property and detect human intervention and behavior.
State-of-the-Art 24/7 Security
Around-the-clock video surveillance for your property at a fraction of the cost of employing a guard or security service.