Virtual Doorman

Virtual Doorman FAQ’s

Virtual Doorman FAQs

Virtual Doorman FAQ’s

Do you have questions about Virtual Doorman? That’s okay, we know this may be a new idea to some, to use technology for doorman services, but we’ve been the leaders in the remote doorman industry since 2000 and we know it works. Today we will look at some of the most common questions we get about Virtual Doorman in a little more depth, and hopefully, put any of your doubts to rest. 

Contact Virtual Doorman today for a quote to get started!

What Is A Virtual Doorman?

Virtual Doorman is leading the industry in 24/7 personalized, remote doorman services. Virtual Doorman offers all of the features that a traditional, human doorman can offer, but at a fraction of the cost. 

When it comes to hiring a traditional doorman, property managers have to hold interviews, hire, handle payroll and other human resources aspects. But with Virtual Doorman, there is none of that inconvenience. You simply pay monthly for a service that handles everything from package delivery, residence entry, camera access, and even concierge services. 

Virtual Doorman is a technology that makes the old ways obsolete. No need to have someone sitting or standing at your front door day and night. Virtual Doorman is there for you 24/7. Of course, you’ll also receive access to our remote operators who can assist you in any aspects that you would like.

Having a doorman at your apartment building used to be considered at high-end amenity that only some could afford, but with Virtual Doorman everyone can have access to the benefits that a doorman offers. 

Can Virtual Doorman Offer Security?

Virtual Doorman offers superior security services. Your Virtual Doorman has 24/7 access to all building security cameras, and with our Building Manager Portal, you can view them from anywhere at any time. Our remote doorman operators also monitor your property and keep an eye out for any suspicious activity.

The Virtual Doorman works with video surveillance, intercoms, access control systems, and of course our remote doorman operators to keep your building and residents safe and secure.

Can Virtual Doorman Offer Concierge Services?

Virtual Doorman makes a great concierge! We call it our Red Hat Services; we hold our standards to that of a luxury hotel. You can ask your Virtual Doorman to recommend anything from pet boarding to booking a spa treatment.

What Is The Price Difference Between A Real Doorman And Virtual Doorman?

Because you don’t have to hire an actual person or two, Virtual Doorman costs about 90% less than hiring an actual human doorman. This is because you don’t have to worry about payroll or any human resource services. 

Having a doorman used to be considered a high-end amenity, but now you can have 24/7 access to our personal doorman services at a fraction of the cost of a traditional doorman. Virtual Doorman makes doorman services accessible to a larger number of people than ever before because of our affordability. 

What Happens If A Resident Gets Locked Out?

Virtual Doorman is built to handle situations such as a resident forgetting or losing their key card. Our remote doorman operators can verify the resident’s identity and allow them access to their home. The property manager then has access to create a new key card if necessary. 

How Does Virtual Doorman Accept Packages And Deliveries?

Delivery personnel can contact Virtual Doorman right from the entrance to deliver packages or even dinner. The Virtual Doorman can access the information necessary to determine who is allowed access and when. If you know that you’ll be accepting a delivery of some kind, you can let your Virtual Doorman know in advance so that everything runs smoothly. 

How Long Has Virtual Doorman Been Around?

Virtual Doorman launched in 2000 as the first remote doorman system, revolutionizing the real estate industry. We have spent the past 20 years improving our Virtual Doorman and evolving with the times. When it comes to remote doorman services, you cannot beat the original.

Are you ready to hire Virtual Doorman? Contact us today for a quote! Equip your building with the best remote doorman services in the country!

How Do Residents Check In Guests?

Residents can inform the Virtual Doorman of guests that will be entering the building. The Virtual Doorman works with the remote operators to ensure easy access for guests, but also safety for its residents.

What If I Need To Talk To A Real Person?

Whether the property manager or the resident needs to speak to a real person, they can access our remote operators 24/7. Operators have access to all of the information you may need in the event that you have any questions or concerns.

Does Virtual Doorman Have An App?

Yes! You can take the Virtual Doorman with you and access it anywhere, any time. The Virtual Doorman Web Portal allows residents to remotely access and manage their account any time they need. 

Do I Have Remote Access To The Cameras?

Yes! The beauty of utilizing technology as your doorman means that you can access your cameras from anywhere. With Virtual Doorman, you will always have the assistance of our remote operators keeping an eye on things, and you will have full, unlimited access to your security cameras from anywhere you can access the internet. 

What Do I Do When A Resident Moves Out?

When a resident moves out of your building, whether you have a traditional doorman, Virtual Doorman, or no doorman at all there is always a move-out procedure to ensure the safety and privacy of your other residents. 

When a resident moves out you’ll utilize the Building Manager Portal where you can activate and deactivate access cards and fobs. 

I Have Apartment Buildings In NYC And Los Angeles. Can I Use Virtual Doorman In Both?

Absolutely! Because Virtual Doorman is just that — virtual— you can use Virtual Doorman at any apartment building, anywhere in the U.S. Imagine having apartment buildings throughout the country, and to manage them, you just need to access one portal. That is the kind of service that Virtual Doorman can offer, which could never be provided by a traditional doorman. 

I’ve Never Heard Of Virtual Doorman. Where Can I Find Testimonials?

If you want to hear from Virtual Doorman clients that have been using our service, take a look at our Testimonials page. We are proud of the services that we offer and we love to hear about happy customers! So, if you’re not yet convinced that Virtual Doorman is the way to go, take a look at what our customers are saying.

I’ve Decided I Want Virtual Doorman. How Do I Get Started?

Are you ready to equip your apartment building with Virtual Doorman? Do you want your residents to have access to 24/7 personal doorman services? Then get started today with a quote from Virtual Doorman!