Virtual Doorman

How Virtual Doorman® Provides Building Security

providing building security

If you manage an apartment building, one of your main concerns is most likely building security. It’s important to keep both your building and your tenants safe and with Virtual Doorman® you can do all that, while also providing your residents with other high-end amenities that they will love. Video Surveillance When Virtual Doorman is on duty in your building, security cameras will be installed to cover the building entrances, doors, hallways and any other areas requiring surveillance. Our trained operators keep a watchful eye on the premises so you’ll never have to worry about unwanted parties gaining access to your building. The operators at our command center monitor your building’s cameras remotely. This means that there are real people watching your cameras for suspicious activity and they will notify you the minute that they notice anything out of the ordinary. Virtual Doorman is always here to help keep your building safe. read what he said All video footage is archived and the building manager and any other authorized parties will have access to the security feed if necessary. Property managers can also gain access to video surveillance through the manager portal and to retrieve and review older security camera footage in the event that they need it. Guest Verification With Virtual Doorman on the job, you can be sure that no one is entering your apartment building without the proper verification. When a tenant would like to give access to a guest, they simply register that guest in the Web Portal. This makes it easier for Virtual Doorman to verify a guest’s identity and allow them access. It also helps keep all of your residents safe from uninvited guests. Delivery Verification Delivery verification with Virtual Doorman works similarly to guest verification. The delivery person’s identification is verified through the intercom system at the front door with the help of our remote operators, and then the delivery person is monitored while they bring the package to the mailroom. This feature allows tenants to have packages delivered while they aren’t home while still ensuring the safety of everyone who lives in the building. Remote Operators Our remote operators are real people that work at our command center. They help to verify guests, delivery personnel, contractors, and others that are trying to gain access to the building. These are also the people who monitor your security camera for suspicious activity. When you have Virtual Doorman in your building, you not only have the most advanced technology, you also have access to real people who can help keep your building safe. Resident Lockout Protection Another building security feature offered by Virtual Doorman is resident lockout protection. In the event that a resident locks themselves out of the building, Virtual Doorman and our remote operators can help them gain access to the building, securely and without contacting the property manager, which is especially helpful at odd hours or on holidays. Our resident lockout protection helps to ensure the safety of your residents while providing a valuable amenity. Tracks Access Control Card and Fob Usage In the event that an incident does occur in your building, Virtual Doorman can track the identity of anyone who has used an access control card or fob to enter and leave the building. This can help you identify any persons involved and ensure the future safety of your tenants. If a tenant loses their card or fob, you can quickly and easily deactivate it in the building manager portal to prevent someone else from using it to access your building. Hire Virtual Doorman for Your Apartment Building

Virtual Doorman’s® Best-in-Class Proprietary Technology

Best-in-Class Proprietary Technology

We are constantly looking for ways to make our technology better. Once you have lived in a building that uses Virtual Doorman, you will never want to go back to life without it. Virtual Doorman has created best-in-class remote doorman technology that cannot be replicated by any of our competitors.  Our Interactive Web Portal We created our Interactive Web Portal to improve communication between residents, property managers, and our remote operators. Residents and managers are each provided with access to customized sections of the portal so that they can manage their account and communicate with each other quickly, efficiently, and in real-time. All activity on the Interactive Web Portal is saved in case it needs to be reviewed later for any reason.  Resident Portal The Resident section of our Web Portal allows tenants to self-manage their preferences, manage their accounts, schedule guests and deliveries, and submit maintenance requests. Residents can even monitor when their guests arrive, leave, and how long they stayed.  Building Manager Portal The Building Manager section of the Web Portal is designed to assist with the day-to-day management of their building. Managers can use the Portal to communicate with their residents, allow access for vendors, post building notices, and allow deliveries and guests. The Building Manager portal also allows the manager to add new residents, activate and deactivate key cards and fobs, and view resident information. The Building Manager portal from Virtual Doorman makes managing an apartment building a breeze. Operator Portal see this site The Operator Portal allows the remote operators at our command center to communicate with the tenants and the building manager. They can also view residents’ and building manager’s scheduled guests and deliveries so that they can grant entry to authorized parties. The Operator Portal allows remote operators access to each resident’s account so that they can give personalized, individualized service. Our Mobile App Virtual Doorman also has a mobile app to make it even more convenient for tenants. Our Virtual Doorman On-the-Go™ mobile app allows you to take Virtual Doorman with you. Residents can manage their accounts and access our Red Hat Concierge services from anywhere with their cell phones or tablet.  Our Welcome Station The Virtual Doorman Welcome Station is a one-of-a-kind system not available from any other remote doorman service. Like all of our technology, we are constantly looking for ways to improve upon it. We are always searching for ways to make the Virtual Doorman experience better and that’s exactly what we did when we updated our Welcome Station. The Virtual Doorman Welcome Station features a video intercom with an integrated video chat feature so that residents, guests, and delivery personnel can communicate face-to-face with our remote operators. We also loaded it with features and made it easier, quicker, and less expensive to install.  Learn More About Virtual Doorman

Why You Should Choose the Original Virtual Doorman®

Virtual Doorman

With all the options for remote doorman services out there, how do you decide which to choose? If you want the only option that offers exceptional service, the most features, and the best-in-class technology, the logical choice is the one and only Virtual Doorman®.  Virtual Doorman® created the remote doorman industry when we introduced the first remote doorman system to the market nearly two decades ago. We have continually evolved and enhanced our system and our technology is unmatched. We offer the only interactive web portal in the business for both residents and building managers, and we are always ahead of the curve by always keeping an eye to the future and innovating new ways to create a better experience for Virtual Doorman users.  Virtual Doorman offers a wide range of benefits from keeping your tenants safe with our building security features to our state-of-the-art technology that includes the only interactive web portal in the industry. Other remote doorman services may try to imitateVirtual Doorman, but none come close to what we’re able to offer.  Affordable Compared to the price of hiring a traditional doorman for your building, Virtual Doorman is only a fraction of the cost. But Virtual Doorman also offers great additional features like resident lockout protection, concierge services, and receiving packages and deliveries — but without it costing a fortune.  Virtual Doorman offers three different service packages so that you can choose the level that offers the best services for your building and fits within your budget.  Keeps Your Tenants Safe In addition to performing the services of a doorman, Virtual Doorman also provides building security. Our system uses state-of-the-art technology backed up by the remote operators at our command center to keep your building safe. You won’t find the same technology anywhere else. At Virtual Doorman, we have been working on our technology for over two decades and are constantly searching for ways to improve it to give property managers and residents a better experience. We offer an Interactive Web Portal, mobile app, and Welcome Station so that communication between residents, property managers, and our remote operators is seamless, quick, and efficient.   Convenient Virtual Doorman can be accessed anywhere that you have access to the internet through the interactive web portal, our mobile app or via email or phone to schedule guests, deliveries, and even ask for recommendations from our virtual concierge.  Virtual Doorman offers convenience for both the tenants and the managers. Our operators remotely accept packages, verify guest identities, and even allow residents access to the building when they are locked out. You won’t get this kind of service from just any remote doorman.  Improves Tenant Experience When you have Virtual Doorman in your building, your tenants will have a better experience. They will feel safer with our building security features and they’ll love the package delivery acceptance and guest verification. Virtual Doorman also offers our Red Hat Concierge services to every tenant so that they can get recommendations to places around town and even have their appointments scheduled for them. Tenants love Virtual Doorman because the long list of features makes their lives easier.  You will only find this long list of features in Virtual Doorman – the original remote doorman service.  We offer resident lockout protection, building security, concierge services, building management assistance, and so much more. With these amenities, you’ll understand why Virtual Doorman is the only remote doorman that you should consider installing your building.  Resident Lockout Protection In the event that a resident gets locked out of the building, Virtual Doorman can give them access without having to contact the property manager. Virtual Doorman will work with our remote operators to verify the identity of the tenant and can remotely unlock the door to grant them access.  Package Delivery   One of the most convenient features of Virtual Doorman is that we can accept packages for your tenants even if they are not home. The delivery personnel are verified by Virtual Doorman and granted access to deliver packages into the mailroom. They are monitored the entire time to ensure the safety of your residents. pop over to this site Greets and Verifies Guests Virtual Doorman can also greet guests, verify their identity, and allow them access to the building. The resident will use the Interactive Web Portal or the Virtual Doorman On-the-Go™ mobile app to schedule their guests, and when the guests arrive, our operators will verify the guest’s identity and grant them access to the building. Inviting guests into your building has never been easier. Red Hat Concierge Services When you have Virtual Doorman in your building, your tenants will have access to our Red Hat Concierge services. They can ask for recommendations and schedule appointments with the use of our Interactive Web Portal or mobile app. This is an amenity that you would expect to find in a 5-star hotel, that you can now offer your tenants.  Building Management Assistance Virtual Doorman can also assist you with several aspects of building management. Depending upon your service options, Virtual Doorman can allow access for contractors, answer phone calls, assist with building correspondence, monitor your security cameras, and much more. You can also communicate with your residents and the Virtual Doorman remote operators right from our Web Portal.  Building Security As a building manager, one of your biggest concerns is most likely building security. With Virtual Doorman, our operators remotely monitor your security cameras, verifying guests and delivery personnel before they enter the building, helping with resident lockout services, and so much more. You can rest easy knowing that your building is safe when Virtual Doorman is on the job.  Remote Operators Although our technology is unmatched, the “hima side” of Virtual Doorman is what makes the difference.  One of the biggest advantages of Virtual Doorman is that you aren’t just receiving our state-of-the-art technology, you’ll also have the support of our team of highly-trained operators at our command center. These are real people that help keep your apartment

How Do Virtual Doorman Services Work?

virtual doorman services

If you have never heard of Virtual Doorman or remote doorman services, you are sure to be curious about how they work and they’re similarities and differences from traditional doorman services. Virtual Doorman services provide the same services of a traditional doorman plus assist with property management and building security. If you have never heard of Virtual Doorman or remote doorman services, you are sure to be curious about how they work and they’re similarities and differences from traditional doorman services. Virtual Doorman services provide the same services of a traditional doorman plus assist with property management and building security. If you own or manage an apartment building anywhere in the United States and are ready to hire Virtual Doorman to improve tenant experience and assist with property management, review our different packages and contact us today Remote Operators  Remote Operators  Our Virtual Doorman system works with our remote operators. These are real people that you or your tenants can be connected to. When Virtual Doorman is working to verify guests or monitor package delivery, there is a remote operator on the other end ensuring the safety of your tenants and your building. Remote operators are there to assist you and your tenants with anything that may require additional questions or concerns that can’t be answered by the Virtual Doorman alone.  Our Virtual Doorman system works with our remote operators. These are real people that you or your tenants can be connected to. When Virtual Doorman is working to verify guests or monitor package delivery, there is a remote operator on the other end ensuring the safety of your tenants and your building. Remote operators are there to assist you and your tenants with anything that may require additional questions or concerns that can’t be answered by the Virtual Doorman alone.  Access From Mobile App Access From Mobile App Virtual Doorman is the only remote doorman service to offer a web portal for residents and property managers available through our mobile app. When tenants would like to schedule a guest, they can simply use the app to set it up. If you, as the property manager, would like to schedule a delivery or allow access for an outside contractor, you can utilize the app to ensure that everything will run smoothly. And, when you need to make a new key card for a tenant or deactivate one from a former tenant, you can simply use the building manager portal. Virtual Doorman is the only remote doorman service to offer a web portal for residents and property managers available through our mobile app. When tenants would like to schedule a guest, they can simply use the app to set it up. If you, as the property manager, would like to schedule a delivery or allow access for an outside contractor, you can utilize the app to ensure that everything will run smoothly. And, when you need to make a new key card for a tenant or deactivate one from a former tenant, you can simply use the building manager portal. Guest Services Guest Services Virtual Doorman utilizes state-of-the-art technology to interact with your tenants. Virtual Doorman will accept packages and even allow guests entrance. You and your tenants simply use the Virtual Doorman mobile app to set up when guests will arrive and Virtual Doorman works with our remote operators to verify guest’s identities and grant them building access. This system can be utilized to allow access for contractors, friends and family, a dog walker, or cleaning staff.  find out this here Virtual Doorman utilizes state-of-the-art technology to interact with your tenants. Virtual Doorman will accept packages and even allow guests entrance. You and your tenants simply use the Virtual Doorman mobile app to set up when guests will arrive and Virtual Doorman works with our remote operators to verify guest’s identities and grant them building access. This system can be utilized to allow access for contractors, friends and family, a dog walker, or cleaning staff.  Virtual Doorman can also give restaurant recommendations or will even book a spa visit for you with our Red Hat Concierge services.  Virtual Doorman can also give restaurant recommendations or will even book a spa visit for you with our Red Hat Concierge services.  We also offer lock-out services to allow tenants entry in the case that they forget or lose their key. Virtual Doorman works in conjunction with our remote operators at our command center to verify the tenant’s identity and grant them access to their apartment without having to disturb you, the property manager.  We also offer lock-out services to allow tenants entry in the case that they forget or lose their key. Virtual Doorman works in conjunction with our remote operators at our command center to verify the tenant’s identity and grant them access to their apartment without having to disturb you, the property manager.  Acts as a Security System Acts as a Security System As the building manager, you will have 24/7 access to view your security cameras from the building manager portal. And not only will you be monitoring your cameras, but Virtual Doorman will be as well. The Virtual Doorman system works with our remote operators to ensure the safety of your tenant and building and will contact you at the first sign of any suspicious activity.  As the building manager, you will have 24/7 access to view your security cameras from the building manager portal. And not only will you be monitoring your cameras, but Virtual Doorman will be as well. The Virtual Doorman system works with our remote operators to ensure the safety of your tenant and building and will contact you at the first sign of any suspicious activity.  Assists with Property Management Assists with Property Management Virtual Doorman comes equipped with the building manager portal, which is designed to assist building managers with property management. We offer different packages depending upon the amount of services each building requires. You can even choose to include

Four Ways Life Is Made Easier For Tenants With Virtual Doorman

virtual doorman tenants

Having a doorman has always been an exclusive, more expensive option that was only offered at higher-end properties, but Virtual Doorman allows the privilege to be extended to many more properties because of its innovative design and affordable cost. Utilizing technology to provide doorman services makes tenant’s lives easier and can be a big selling point for potential residents.  Having a doorman has always been an exclusive, more expensive option that was only offered at higher-end properties, but Virtual Doorman allows the privilege to be extended to many more properties because of its innovative design and affordable cost. Utilizing technology to provide doorman services makes tenant’s lives easier and can be a big selling point for potential residents.  Get a quote today for Virtual Doorman and attract more potential tenants to your apartments! 1.) Tenant Lockouts 1.) Tenant Lockouts Traditionally, when a tenant gets locked out, they would have to contact their property manager and have them come to the property and unlock the door. It could be made even more inconvenient when the tenant gets locked out at night or on a holiday when it’s harder to get a hold of the property manager.  Traditionally, when a tenant gets locked out, they would have to contact their property manager and have them come to the property and unlock the door. It could be made even more inconvenient when the tenant gets locked out at night or on a holiday when it’s harder to get a hold of the property manager.  When a tenant gets locked out of their apartment that is equipped with Virtual Doorman, they can get access to their home instantly, no matter the time of the day or the day of the week. They simply use the Virtual Doorman video intercom unit at the building entrance and the Virtual Doorman works with the remote operators to allow the tenant access to their home.   When a tenant gets locked out of their apartment that is equipped with Virtual Doorman, they can get access to their home instantly, no matter the time of the day or the day of the week. They simply use the Virtual Doorman video intercom unit at the building entrance and the Virtual Doorman works with the remote operators to allow the tenant access to their home.   The remote operators have remote access to open all doors and they can assist the resident getting back into the building and their apartment. If the tenant has just forgotten their key card or fob inside, the problem is solved. However, if the tenant has lost their key card, the property manager can deactivate the old card, and activate a new one from the Building Manager Portal. There is no more need to go out and make an extra copy of an actual key or re-key the locks if safety is an issue.  The remote operators have remote access to open all doors and they can assist the resident getting back into the building and their apartment. If the tenant has just forgotten their key card or fob inside, the problem is solved. However, if the tenant has lost their key card, the property manager can deactivate the old card, and activate a new one from the Building Manager Portal. There is no more need to go out and make an extra copy of an actual key or re-key the locks if safety is an issue.  pop over to this website 2.) Deliveries 2.) Deliveries Traditionally, when a tenant is receiving a delivery they would have to buzz up the delivery driver, leave permission with the doorman, or sometimes the deliveries are just left at the front desk.  Traditionally, when a tenant is receiving a delivery they would have to buzz up the delivery driver, leave permission with the doorman, or sometimes the deliveries are just left at the front desk.  With Virtual Doorman, the tenant does not have to be home or go pick up their package at the front, they simply notify the Virtual Doorman of the delivery. Delivery personnel use the video intercom unit at the building’s entrance to check-in, and the Virtual Doorman works with the remote operators to allow the package to be delivered.  With Virtual Doorman, the tenant does not have to be home or go pick up their package at the front, they simply notify the Virtual Doorman of the delivery. Delivery personnel use the video intercom unit at the building’s entrance to check-in, and the Virtual Doorman works with the remote operators to allow the package to be delivered.  Virtual Doorman allows for quick and simple deliveries, whether it be a package or a food delivery while ensuring the safety of the residents. Virtual Doorman allows for quick and simple deliveries, whether it be a package or a food delivery while ensuring the safety of the residents. Residents utilize the Virtual Doorman Web Portal App to allow for deliveries, so they can register a delivery from anywhere. They will no longer have to worry about picking up packages or ringing in the delivery driver. Residents utilize the Virtual Doorman Web Portal App to allow for deliveries, so they can register a delivery from anywhere. They will no longer have to worry about picking up packages or ringing in the delivery driver. 3.) Visitors 3.) Visitors The Virtual Doorman also makes having visitors a breeze, whether you’re having friends over, or you employ a dog walker or cleaning person. The tenant registers the visitor with the Virtual Doorman on the Virtual Doorman Web Portal App, and that’s it.  The Virtual Doorman also makes having visitors a breeze, whether you’re having friends over, or you employ a dog walker or cleaning person. The tenant registers the visitor with the Virtual Doorman on the Virtual Doorman Web Portal App, and that’s it.  When the guests arrive they utilize the video intercom unit and the Virtual Doorman works with the remote operators to ensure the identity of the guest and allows them